This privacy and personal data protection policy (hereinafter “the Policy”), regulates everything related to the collection, storage, processing, administration, transfer, transmission and protection of all information received from its users through the website www.boats4u.co, in accordance with the rules of the Statutory Law 1581 of 2012, Decree 1377 of 2013 and other concordant rules.
Identification of the person responsible for the processing and/or use of personal data.
The legal entity that will be responsible for and in charge of the data obtained and provided voluntarily by users or visitors through the website www.boats4u.co (hereinafter THE PROTAL) and of the databases in which they will be stored will be NAUTITURISMO SAS (hereinafter THE COMPANY), a company identified with NIT 900782975-5 and domiciled at Calle Gastelbondo Local 11, Conjunto residencial Santo Domingo, in the city of Cartagena, Colombia, whose telephone number is 3044594905 and contact e-mail address is info@boats4u.co Information Collected
The information collected includes but is not limited to “Personal Data”. Personal Data” means all personal information provided and voluntarily given by users or visitors to the PORTAL at the time of registration as users of the website, which includes data such as names, surnames, date of birth, identity document, gender, physical address, email address, telephone numbers, city of residence, among others. In order to provide both a better service and a better experience of the PORTAL, within the information stored by this will also include the IP address (Internet Protocol). This will help the PORTAL to diagnose problems with our server, as well as to develop a better administration of the site. An IP address is a number or set of numbers that is assigned to a user’s computer when using the Internet. Users’ IP addresses are also used to identify you within a particular session and to gather broad demographic information. THE WEBSITE also automatically collects and stores certain information about users’ activity on THE WEBSITE. Such information may include the URL from which they came (whether or not they are on our website), which URL they then access (whether or not they are on our website), which browser they are using, as well as pages visited, searches performed, posts, purchases or sales, messages, etc. Our portal does not store data corresponding to credit cards. It is important to emphasize that at any time the users of the PORTAL may request the cancellation of their account and information from the database in which they are stored by means of the procedure designed for this purpose, which is detailed later in this document.
Rights of users as holders of the information provided. In accordance with the provisions of Article 8 of Law 1581 of 2012, users of the PORTAL as holders of personal data provided through the same shall have the right to the following: Know, update and rectify their personal data against the Data Controllers or Data Processors.
Request proof of the authorization granted to the PORTAL. Be informed by THE PORTAL, upon request, regarding the use given to their personal data;
File complaints before the Superintendence of Industry and Commerce for violations of the provisions of this law and other rules that modify, add or complement it; Revoke the authorization and/or request the deletion of the data when the treatment does not respect the principles, rights and constitutional and legal guarantees.
Access free of charge to your personal data that have been subject to processing. Purpose and treatment to which the personal data collected will be subjected.
The purpose of storing both personal data and other information provided through our portal seeks not only to improve the experience of our users but also to know the tastes, opinions, ratings and preferences that they have in the different spaces offered by the portal. The compilation of the information described above will not only be limited to the goods and services offered by THE PORTAL but will also include those offered by our suppliers and/or commercial allies in the spaces assigned by our website. Taking into account the above, the compiled information may be used by THE COMPANY so that either through this, THE PORTAL or any of its commercial allies the user is offered information on offers, products and services that we believe may be of interest. Likewise, the user allows and authorizes the PORTAL to send such information of interest through various means and means of communication (including mail, SMS, etc.). With the above in mind, the Personal Data collected has the following purposes:
To develop and implement internal studies on the interests, behavior and demographics of users in order to better understand their needs and interests and provide them with a better service or related information. To optimize the commercial and promotional initiatives of both the PORTAL and the COMPANY in order to analyze the pages most visited by users, the searches performed, as well as to improve the offer of content, customize such content, presentation and services. Send information or messages about new products and/or services, display advertising or promotions, banners, of interest to our users, news about THE PORTAL, as well as any other information we deem appropriate or relevant. If the User prefers, he/she can request to be excluded from the lists for the sending of promotional or advertising information. Share Personal Data with service companies or outsourcing companies that contribute to improve or facilitate operations through the PORTAL or THE COMPANY, such as (but not limited to) payment methods, insurance or payment management intermediaries, among others. These companies or Internet sites generally have policies on confidentiality of information similar to ours. However, THE PORTAL will ensure that certain standards are met, by signing agreements or agreements whose purpose is the privacy of the Personal Data of our Users. Nevertheless, EL PORTAL is not responsible for the improper use of User Personal Data by these companies or Internet sites. In some cases, these service providers may collect information directly from the User (for example, if we ask them to conduct surveys or studies). In such cases, you will receive notice of a service provider’s participation in such activities, and it will be at the User’s discretion as to what information they want to provide to you and what additional uses the service providers choose to make.
In the event that You provide, on Your own initiative, additional information to such service providers directly, such service providers will use such information in accordance with their own privacy policies. Provide the Personal Data of the Users to the entities involved in the resolution of disputes between them, such as: Insurance Companies or competent courts to resolve such disputes. The foregoing shall also apply to requests submitted by the authorities through the corresponding procedures. Confidentiality of the Information collected
Personal data provided through the PORTAL will be handled solely and exclusively as described in this privacy policy. Both the PORTAL and the COMPANY will take the measures within their reach to protect the confidentiality and privacy of the information provided. Notwithstanding the foregoing, the same may be requested by order of any competent administrative or judicial authority through the legal procedures designed for this purpose. Taking into account the above situation, neither EL PORTAL nor the company shall be liable for the information disclosed, intercepted or known by third parties as a result of such procedures.
Modifications to the Privacy Policy. EL PORTAL reserves the right to modify this policy at any time. Any modification will become effective and will be effective against the related users from the time of its publication in the corresponding channel. EL PORTAL will notify the changes made to this privacy policy depending on the nature of these. Taking into account the above, EL PORTAL may notify the aforementioned modifications, either through the page or by means of e-mails registered by users on our website. Notwithstanding the foregoing the continued use of our site implies acceptance by the user of the terms and conditions that make up the privacy policy of the PORTAL. Minors
The services offered by the PORTAL are only available to persons of legal age who are in full capacity to contract. Taking into account the above, minors should refrain not only from using the portal, but also from providing their personal data to the databases or spaces offered by our site. In the event that the guardian or representative of a minor discovers that THE PORTAL is being used by a user without the capacity to contract, he/she may contact us through the information provided in this document in order to remove the personal data of the minor from our databases. Cookies
Users of the PORTAL know and accept that it may use a tracking system through the use of cookies (the “Cookies”). Cookies are small files that are installed on the hard disk, with a limited duration in time that help to personalize the services. We also offer certain functionalities that are only available through the use of Cookies.
Cookies are used in order to know the interests, behavior and demographics of those who visit or are visitors to our Website and thus, better understand their needs and interests and provide them with a better service or provide related information. We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or User, the searches performed, improve our commercial and promotional initiatives, show advertising or promotions, banners of interest, news related to THE PORTAL, improve our offer of content and articles, personalize such content, presentation and services. Additionally, THE PORTAL uses Cookies so that the User does not have to enter his/her password so frequently during a browsing session, also to count and corroborate registrations, User activity and other concepts and commercial agreements, always having as objective of the installation of Cookies, the benefit of the User who receives it, and will not be used for other purposes unrelated to those of THE PORTAL. It is established that the installation, permanence and existence of Cookies in the User’s or visitor’s computer depends on his or her exclusive will and can be removed from his or her computer whenever he or she wishes. To find out how to remove Cookies from the system, it is necessary to check the Help section of the browser. Also, you may find Cookies or other similar systems installed by third parties on certain pages of our Site. It is important to note that THE PORTAL does not control the use of Cookies by third parties. Emails
Taking into account what is stated in this privacy policy, EL PORTAL is authorized to send emails or e-mails for the following purposes related to our products and services:
Once the registration process has been completed, the portal will send a copy of the registration data belonging to the user’s account, as well as documents corresponding to our terms and conditions and our privacy policy. Mails with promotional purposes, newsletters or news regarding the different activities or offers made by the portal. Feedback and/or notifications regarding the different activities and interactions that the user may perform through our portal. Password reminders and account recovery.
It is important to note that although THE PORTAL exercises all reasonable security measures for the protection of the personal data provided, both THE COMPANY and THE PORTAL shall not be liable for the illegal interception of such information as well as the misuse thereof. Transfer in special circumstances
In the event of a sale, merger, spin-off, change of corporate control, transfer of assets, reorganization or liquidation of THE COMPANY and therefore of THE PORTAL, we will have the power to transfer, sell, assign or reassign the personal data that are part of our databases to whoever we deem relevant for this purpose.
Requests, Complaints and Claims Requests, complaints and claims will be in charge of our Customer Service area and may be submitted physically to the address Calle Gastelbondo Local 11 B, Conjunto residencial Santadomingo in the city of Cartagena or via email info@boats4u.co from Monday to Friday from 9:00 AM to 6:00 PM.
Such requests shall be regulated under the terms and conditions that apply in the following chapter (Procedure for exercising rights). Procedure for exercising rights
THE PORTAL has the necessary mechanisms to receive, process and respond to requests submitted by users effectively. This procedure seeks to guarantee above all the rights of users, which is why it is of great importance for both THE PORTAL and THE COMPANY to respond to the requests and requirements submitted. The above may be submitted digitally to the email address info@boats4u.co. The same may be submitted physically at the following address: Calle Gastelbondo Local 11B, Santo Domingo residential complex, Cartagena – Colombia during the following hours from Monday to Friday from 9:00 AM to 6:00 PM.
It is important to note that when submitting any type of request either to delete, update, rectify or correct the personal data provided, users must prove their identity by attaching a copy of their citizenship card to the application submitted. The same shall apply for those who are processing such request on behalf of a user, for which they will have to provide a copy of the power of attorney or authorization to carry out such management, as well as a copy of the identity document of the user and of the person who is representing him/her. The above conditions also apply to all requests requesting a copy of the authorization granted to the portal to store the user’s personal data or the request for revocation of the same. EL PORTAL undertakes to provide a timely response within a period of 5 to 10 working days from the day following the filing of the requirement or request. Final Provisions
This privacy policy is an integral part of the TERMS AND CONDITIONS of the WEBSITE. By accepting the terms and conditions the user accepts in its entirety the privacy policy presented here.
This privacy policy will be in force and its provisions will come into effect from August 01, 2016.
